Privacy Policy

1.Introduction

1.1 This Privacy Policy ("Policy") describes how jili2023 ("we," "us," or "our"), operator of the online gaming platform at jili2023.vip, collects, uses, stores, and discloses personal information about users ("you," "Player") who access or use our services.

1.2 jili2023 is committed to protecting the privacy and personal data of all players, particularly those based in the Philippines. This Policy is drafted in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).

1.3 By registering an account or using the jili2023 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the platform.

1.4 This Policy should be read together with our Terms & Conditions, which govern your use of the jili2023 platform.

2.Data We Collect

2.1 Registration Data. When you create a jili2023 account, we collect:

• Full legal name;
• Date of birth (to verify the 21+ age requirement);
• Email address;
• Mobile number;
• Residential address (city/province, Philippines);
• Username and encrypted password.

2.2 Identity Verification (KYC) Data. To comply with anti-money laundering regulations and to process withdrawals, we collect:

• Government-issued Philippine ID (PhilSys, passport, driver's license, UMID, or equivalent);
• Selfie or live photo for identity matching;
• Proof of address where required.

2.3 Financial Data. When you make deposits or withdrawals, we collect transaction records including payment method details (GCash number, PayMaya account, bank account details for BPI, BDO, or Metrobank), transaction amounts in Philippine Peso (₱), and timestamps. We do not store full card numbers or banking credentials on our servers.

2.4 Gaming Activity Data. We collect records of your gaming sessions, including games played, wagers placed, wins and losses, session duration, and bonus usage. This data is used for account management, dispute resolution, and responsible gaming monitoring.

2.5 Technical Data. We automatically collect certain technical information when you access jili2023, including:

• IP address and approximate geolocation;
• Device type, operating system, and browser version;
• Pages visited, time spent, and navigation patterns;
• Cookie identifiers and session tokens.

2.6 Communications Data. If you contact our support team via live chat or email, we retain records of those communications to resolve disputes and improve our service quality.

3.How We Use Your Data

3.1 jili2023 uses your personal data for the following purposes:

• Account Management: To create, maintain, and secure your player account;
• Identity Verification: To confirm your age (21+) and identity in compliance with KYC requirements;
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank;
• Gaming Services: To provide access to slots, live casino, bingo, and other games on the jili2023 platform;
• Regulatory Compliance: To meet obligations under Philippine gaming regulations and anti-money laundering laws;
• Responsible Gaming: To monitor gaming patterns and enforce deposit limits, cooling-off periods, and self-exclusion requests;
• Customer Support: To respond to your inquiries, complaints, and disputes;
• Platform Improvement: To analyze usage patterns and improve the jili2023 platform experience;
• Security: To detect and prevent fraud, unauthorized access, and other prohibited activities;
• Communications: To send you account notifications, security alerts, and (where you have opted in) promotional messages.

4.Legal Basis for Processing

4.1 Under the Philippine Data Privacy Act, jili2023 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfill our obligations under the Terms & Conditions you agreed to upon registration;
• Legal Obligation: Processing required to comply with applicable Philippine laws, including anti-money laundering regulations and gaming licensing requirements;
• Legitimate Interests: Processing necessary for fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights;
• Consent: For optional processing such as marketing communications, where we rely on your explicit opt-in consent.

5.Data Sharing

5.1 jili2023 does not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your data only in the following limited circumstances:

• Payment Processors: We share necessary financial data with GCash, PayMaya, BPI, BDO, and Metrobank to process your transactions;
• Game Providers: Game software providers may receive anonymized or pseudonymized session data necessary to deliver their games;
• KYC/AML Service Providers: We use third-party identity verification services to process KYC documents. These providers are contractually bound to handle your data securely;
• Regulatory Authorities: We may disclose data to PAGCOR, the Anti-Money Laundering Council (AMLC), the NPC, or other Philippine government authorities when required by law or court order;
• Legal Proceedings: We may disclose data where necessary to establish, exercise, or defend legal claims.

5.2 All third-party service providers engaged by jili2023 are required to maintain appropriate data protection standards consistent with this Policy and applicable Philippine law.

6.Data Retention

6.1 jili2023 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law. Specifically:

• Account registration data is retained for a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering record-keeping requirements;
• KYC and identity verification documents are retained for a minimum of five (5) years from the date of submission;
• Financial transaction records are retained for a minimum of five (5) years from the date of each transaction;
• Gaming activity logs are retained for a minimum of two (2) years;
• Customer support communications are retained for two (2) years from the date of the last interaction;
• Technical and cookie data is retained for up to twelve (12) months.

6.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents reconstruction of the original information.

7.Security Measures

7.1 jili2023 implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and our servers;
• Encryption of sensitive data at rest using industry-standard algorithms;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• Regular security audits and vulnerability assessments of our platform infrastructure;
• Multi-factor authentication requirements for administrative access to data systems;
• Incident response procedures to detect, contain, and report data breaches in accordance with NPC requirements.

7.2 While jili2023 takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.

8.Cookies & Tracking

8.1 jili2023 uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies we use include:

• Essential Cookies: Required for the platform to function correctly, including session management and security tokens. These cannot be disabled;
• Performance Cookies: Used to collect anonymized data about how players use the platform, helping us identify and fix issues;
• Functional Cookies: Used to remember your preferences, such as language settings and display options;
• Analytics Cookies: Used to understand aggregate usage patterns and improve the overall jili2023 experience.

8.2 You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jili2023 platform.

8.3 jili2023 does not use cookies to serve third-party advertising or to track your activity on other websites.

9.Your Rights

9.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jili2023:

• Right to Be Informed: You have the right to know what personal data we collect and how it is used, as described in this Policy;
• Right of Access: You may request a copy of the personal data we hold about you;
• Right to Rectification: You may request correction of inaccurate or incomplete personal data;
• Right to Erasure: You may request deletion of your personal data, subject to legal retention obligations;
• Right to Object: You may object to certain types of processing, including direct marketing communications;
• Right to Data Portability: You may request a copy of your data in a structured, commonly used format;
• Right to Lodge a Complaint: You have the right to file a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

9.2 To exercise any of the above rights, please contact our Data Protection Officer via the contact details in Section 13. We will respond to all verified requests within thirty (30) calendar days. In complex cases, we may extend this period by an additional thirty (30) days with prior notice.

9.3 We may need to verify your identity before processing any data rights request to ensure we do not disclose information to unauthorized parties.

10.Children's Privacy

10.1 The jili2023 platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately suspend the account and delete the associated data.

10.2 If you believe a minor has accessed or registered on the jili2023 platform, please contact our support team immediately via live chat so we can take prompt action.

11.International Transfers

11.1 Some of jili2023's service providers and game software partners may be located outside the Philippines. Where personal data is transferred internationally, jili2023 ensures that appropriate safeguards are in place, including contractual data protection clauses consistent with NPC standards, to ensure your data receives an equivalent level of protection regardless of where it is processed.

11.2 By using the jili2023 platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the provision of our services, subject to the safeguards described above.

12.Policy Updates

12.1 jili2023 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. The date of the most recent revision is displayed at the top of this page.

12.2 Where changes are material, we will notify registered players via the platform or by email where practicable. Your continued use of jili2023 following the posting of any changes constitutes your acceptance of the revised Policy.

12.3 We encourage you to review this Policy periodically to stay informed about how jili2023 protects your personal data.

13.Contact Us

13.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the jili2023 Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 via the in-platform chat widget

13.2 If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.